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How to Avoid Freight Scams:
A Must-Read for Trucking Companies

Freight Scam Alert: How to Protect Your Trucking Company from Fake Shippers & Wire Transfer Fraud

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The Rise of Freight Scams in 2025

In the heart of America’s freight industry, a new scam is spreading fast—and it’s costing trucking companies thousands.

As a logistics consultant and carrier myself, I—Michael Thomas—was personally targeted. A company posed as a legitimate shipper needing a load moved across state lines. They requested a quote, accepted it professionally, and even followed standard protocol with a prepaid freight offer. This seemed normal—until they asked for banking info to wire the initial payment.

That moment became a turning point.

After some digging, I found out this “shipper” had scammed over 300 trucking companies, gathering sensitive banking data and disappearing without moving a single load.

Why the Prepaid Freight Scam Works

In our industry, prepaid freight is common. That’s exactly why this scam is so effective. The scammers pose as legitimate businesses, often using spoofed emails or cloned identities from real U.S. corporations. Their emails are polished, their RFQs look formal, and they speak our language.

They ask for quotes. You reply. A few days later—bam, they say you’ve won the bid and they’re wiring 50% of the load payment up front. All they need?

Your banking information.

This is not just phishing. This is full-scale wire transfer fraud wrapped in the cloak of standard logistics operations.

6-Step Shipper Verification Checklist Every Trucking Company Should Follow

To protect your fleet and your finances, implement this verification protocol immediately:

✅ 1. Google the Company + Email Domain

Search the company name and verify their website. If the email domain doesn’t match (e.g., @gmail.com instead of @companyname.com), that’s red flag #1.

✅ 2. Call Back Using a Public Number

Never trust the number they email you. Go to the real website and call the main number listed. Ask to speak to someone in dispatch or accounting.

✅ 3. Ask for the Accounting Department

Verify that someone from that department actually approved the load or quote request. Scammers almost never pass this test.

✅ 4. Search Their Load History on DAT or ITS

Check if this shipper has posted freight in the past. No history? That’s another warning.

✅ 5. Request a Real BOL or Contract First

Before giving up any sensitive info, ask for a bill of lading template or draft agreement. Real shippers will never hesitate.

✅ 6. NEVER Send Banking Info Without Live Payment Verification

Use secured platforms like QuickPay, COMDATA, or verified ACH clearinghouses. Never share direct banking credentials by email or over the phone.

FMCSA Guidelines on Valid Shippers and Freight Brokers

The FMCSA defines a broker under 49 CFR §371.2 as a party arranging transportation but not handling the freight themselves. When dealing with unknown shippers or brokers:

FMCSA doesn’t regulate payment terms—but they do regulate who’s allowed to broker freight legally. If the shipper can’t provide a valid MC or carrier relationship—they don’t belong in your business.

Make Verification a Company Policy

This isn’t just about catching scammers—it’s about making safety a culture inside your trucking business.

📌 Here's What You Can Do:

  • Train dispatchers on the 6-step verification checklist

  • Require shipper vetting before quoting freight

  • Include fraud detection in your driver orientation or safety meetings

  • Add a “New Shipper SOP” in your operations manual

Every trucking company needs a playbook—this is your first chapter.

🚩 Watch for These Freight Scam Red Flags

  • “We pay half upfront via wire”—no contract, just urgency

  • Generic emails (e.g., freightrequest2025@gmail.com)

  • Pressure to act fast or avoid calls

  • They avoid live phone verification

  • They have no history on load boards

If it feels wrong—it probably is.

Final Words 

“The Art of the Deal in logistics begins with trust—but trust must be earned, not assumed. A license doesn’t make a business—a verified deal does. Your trucking company deserves real partners, not predators.”

If you believe you've been scammed in the logistics or trucking industry in the United States, it's crucial to act promptly to protect your interests and prevent further fraudulent activities. Here's a comprehensive guide on the steps to take and the

appropriate authorities to contact:

1. Report the Incident to Law Enforcement

  • Local Authorities: Immediately contact your local police department to file a report. This creates an official record of the incident, which can be vital for any subsequent investigations or legal actions.​

2. Notify Federal Agencies

  • U.S. Department of Transportation (USDOT) Office of Inspector General (OIG): The OIG handles reports of fraud, waste, and abuse related to USDOT programs.​Transportation.gov

    • Phone: (800) 424-9071

    • Online Complaint Form: OIG Hotline Complaint Form

  • Federal Motor Carrier Safety Administration (FMCSA): This agency oversees the trucking industry and addresses complaints related to carriers, brokers, and other entities.​

    • National Consumer Complaint Database (NCCDB): File a complaint online through the NCCDB.

    • Phone: 1-888-DOT-SAFT (1-888-368-7238), available Monday through Friday, 8:00 AM to 8:00 PM Eastern Time.

3. Report to the Federal Bureau of Investigation (FBI)

  • Internet Crime Complaint Center (IC3): If the scam involved online communications or transactions, file a report with the IC3.​

4. Contact the Federal Trade Commission (FTC)

  • The FTC collects reports about fraudulent activities and can provide guidance on next steps.​

    • Online Complaint Form: FTC Report Fraud

    • Phone: 1-877-FTC-HELP (1-877-382-4357)

5. Inform Your State Attorney General's Office

  • Each state has an Attorney General's office that handles consumer protection issues.​

    • National Association of Attorneys General: Find your state's contact information at NAAG.

6. Monitor and Protect Your Finances

  • Bank and Credit Accounts: Review your statements for unauthorized transactions.​

  • Credit Bureaus: Consider placing a fraud alert or credit freeze on your credit reports.​

    • Equifax: 1-800-685-1111

    • Experian: 1-888-397-3742

    • TransUnion: 1-800-916-8800

7. Document All Communications

  • Keep detailed records of all interactions related to the scam, including emails, phone calls, and any correspondence.​

8. Seek Legal Counsel

  • Consult with an attorney experienced in fraud cases to understand your rights and potential remedies.​

By taking these steps, you can address the immediate impact of the scam and contribute to broader efforts to combat fraudulent activities in the logistics and trucking industry.

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